7 days. Just ask. If your reading didn't land for you, email us within 7 days of purchase and we'll refund it. You don't need a reason and we won't argue. One payment, no subscription, nothing to cancel.
Refunds go back to the card you paid with, usually within 5–10 business days after we approve.
Inyeon Saju readings are one-time digital products, priced from about $1.99 to $49. They are generated and delivered instantly — on screen and to your email — as soon as your payment succeeds. There's no subscription, no recurring charge, and nothing to cancel later.
Because delivery is instant, you're getting access to the content right away. Even so, we offer the refund window below.
You can request a full refund within 7 days of purchase if:
That last one matters: "I read it and I'm not satisfied" is a valid reason. We don't require you to prove anything. We'd rather you leave with your money back than feel taken.
You do not need to delete or "return" the reading. You keep it.
1. Through the site. Use the "Find my reading" link in our footer to get your private
order link by email, open your order, and use the refund option there. It submits your request
to our refund system (/api/refund) with your order ID.
2. By email — always works. Write to support@inyeonsaju.com with:
If you can't find any of that, just email us anyway. We can usually locate the order from your email address alone.
If it's been more than 10 business days since we confirmed the refund and you still don't see it, email us and we'll send you the Stripe refund reference to give your bank.
If you bought a bundle and only one part was broken, tell us — we'll usually refund that part and keep the rest live, or refund the whole thing if you prefer. Add-ons and upsells bought in the same checkout follow the same 7-day window.
Discounted purchases are refunded at the amount you actually paid, not the pre-discount "regular price".
We keep this list short on purpose. Outside the 7-day window, we may decline a refund when:
Even here, ask. If it's day 9 and you have a fair reason, email us. We approve most late requests. "No" is genuinely rare.
If you dispute the charge with your bank instead of contacting us, it takes 6–10 weeks to resolve, costs us a fee even when the refund was going to be automatic, and can get our payment account restricted — which hurts every other customer.
Emailing support@inyeonsaju.com is faster for you and cheaper for us. We will refund you. Give us the chance first.
If you don't recognise a charge on your statement, it may appear under our company or product name rather than the site name — email us and we'll identify it within a day.
If we take your payment and can't deliver the reading — a technical failure, an outage at our AI or email provider, or we discontinue a product — we refund you in full automatically, without you asking. If we cancel an order for suspected fraud or abuse, we refund the payment and do not deliver the reading.
This policy is offered on top of, not instead of, any rights you have under the consumer laws of the country or state where you live. Nothing here limits those rights. If your local law gives you a longer or stronger refund right than this policy, that law wins.
We may update this policy. The version in effect when you bought is the one that applies to your order. The "Last updated" date at the top shows the current version.
CHO&STORY PTE. LTD.
160 Robinson Road, #14-04, Singapore Business Federation Center, Singapore 068914 · Singapore
UEN: 202547803D
Refunds and support: support@inyeonsaju.com
We answer every email within 2 business days.